Privacy Policy

Our Privacy Policy

Hello, fellow explorer! At Travel Bucketlist Treks, your privacy matters just as much as your passion for adventure. This page explains how we handle, protect, and use the personal information you share with us through our website, along with your privacy rights and how we use cookies.

Last updated: 11th July 2025

Quick Overview

In simple terms: we don’t sell your data, ever. We’re committed to giving you control over the personal information you share with us, being clear about what we collect and why, and securing it responsibly. When you interact with us, you trust us with your details — and we take that responsibility seriously.

To adjust how cookies are used on this site, check out our Cookies Policy. If you have any questions about your data, you can reach us via our Privacy Request Form.

The Full Details

Travel Bucketlist Treks (“we”, “our”, or “us”) is the trading name of a UK-registered travel company.

As a data controller, we collect and process your personal data via our website, travelbucketlisttreks.co.uk, in line with UK GDPR and other applicable data protection laws.

What Information Do We Collect?

  1. Information You Provide Directly

When using our website or booking with us, you may share:

  • Identity Information – e.g. your name, title, username.
  • Contact Details – address, phone number, email.
  • Travel Preferences & Health Info – trip history, dietary or medical needs, travel goals, and relevant measurements.
  • Marketing Preferences – how you want to hear from us.
  • Payment Information – card details submitted securely through trusted providers like Stripe or Trust My Travel. We never see or store your card data directly.
  1. Information We Collect Automatically

As you browse our website, we gather:

  • Technical Data – like your IP address, browser type, device, interaction with pages, time spent on site, and more.
  • Usage Data – general information on how you use our services, pages viewed, or actions taken.
  1. Data from External Sources

We may receive some data from service providers we work with, such as analytics platforms or marketing tools, which help us improve your experience. This data is either anonymised or used strictly within data protection laws.

How We Use Your Data

We only use your personal information when there’s a valid reason to do so — legally, contractually, or with your consent.

Necessary Uses (for services you’ve requested)

  • To manage your account and bookings
  • To share necessary details with our travel partners or suppliers
  • To send you essential trip communications

By booking with us, you agree that we’ll share relevant details with the supplier responsible for delivering your trip. They are contractually required to treat your data responsibly.

With Your Permission

Only with your explicit consent will we:

  • Send updates about trips, offers or new services
  • Request feedback or reviews
  • Use your reviews or testimonials for marketing
  • Include your data in advertising or audience research

You can update these preferences in your account at any time.

Legitimate Interests

We also use your data for activities that benefit both you and our service, such as:

  • Improving our website and customer support
  • Sending non-intrusive trip ideas or updates
  • Understanding how our site is used
  • Notifying you of changes to your account or services

You can opt out of most of these activities, except where we’re legally obliged or it’s crucial to providing the service you requested.

Legal Requirements

We may process your data when required by law, for example:

  • Preventing fraud or illegal activities
  • Responding to lawful government requests
  • Meeting compliance obligations

Children’s Data

We don’t knowingly collect personal data from individuals under 18 unless part of a booking made by an adult. If you’re under 18, please don’t provide personal data through the site.

Parents or guardians — if you believe we’ve collected data from a minor unnecessarily, contact us and we’ll remove it.

Sharing Your Data

We never sell your information. We only share it when essential, such as:

  • With our trusted payment partners (e.g. Stripe, Trust My Travel)
  • With analytics or tech providers to improve our services (e.g. Google Analytics, Hotjar)
  • With tools that help us handle bookings, support, or customer satisfaction surveys

All third-party partners are contractually required to keep your information safe and use it only for specific purposes agreed with us.

In rare cases, we may share your data during a business transfer (e.g. company sale), if required by law, or to protect legal rights and safety.

Data Storage & Security

Your data is stored securely, often using encrypted cloud services. It may be processed by authorised teams, sometimes outside the UK or EEA, but always under strict safeguards and legal agreements.

Unfortunately, no online transmission is completely secure, so while we take robust precautions, we cannot guarantee absolute protection.

You’re responsible for keeping your login details safe — don’t share your password.

How Long Do We Keep Your Data?

  • If you’re a customer: Up to 7 years after your last booking
  • If you subscribed to updates: Up to 3 years after your last interaction

We may retain data longer if legally required or for resolving legal claims.

Third-Party Links & Affiliate Marketing

We sometimes include links to third-party websites. Their privacy practices are outside our control, so always review their policies before sharing personal info.

We also use affiliate links, which may earn us a small commission if you make a purchase. These use cookies to track clicks and sales — never personal data like names or emails. Read more in our Cookies Policy.

Your Rights

You have full control over your personal data. You can:

  • Access your data
  • Correct inaccurate or outdated info
  • Delete your account (subject to legal obligations)
  • Restrict how we use your data
  • Withdraw consent at any time
  • Object to certain uses (like marketing)
  • Request a copy in portable format

To exercise any of these rights, just contact us via our Privacy Request Form. We aim to respond within one month, though complex requests may take longer.

If you’re ever unhappy with how we handle your data, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO).

Changes to This Policy

We may update this Privacy Policy occasionally. Major updates will be clearly communicated on our website, and where necessary, by email. Be sure to check back periodically to stay informed.

If you have any questions about this Privacy Policy or how we use your data, please reach out via our Contact Page.